Our Responsibilities
Mounties is committed to our responsibilities concerning community support, responsible service of alcohol, responsible conduct of gaming and your privacy.
For more information, follow the links below.
Responsible service of alcohol
The responsible service of alcohol is one of Mounties Group’s most important responsibilities. All of the Group’s front of house staff have been trained in RSA, which aims to minimise negative social impact of alcohol consumption and ensure alcohol is enjoyed responsibly at Mounties.
Responsible conduct of gaming
Mounties is committed to providing gaming entertainment options for our members and guests in a responsible manner. As part of this commitment, Mounties has been involved with the development of and provides support to a number of ongoing problem gaming initiatives.
BetSafe
Mounties was instrumental in the development of BetSafe, an expert consultancy service which provides support for problem gamers. For more information on BetSafe, follow the link below.
BetSafe website
Sydney Problem Gambling Centre
Mounties also provides on-going support to The Salvation Army’s Sydney Problem Gambling Centre in Fairfield. For more information on the SPGC, follow the link below to their web-site.
SPGC website
G-Line
Is gambling a problem for you? G-Line (NSW) is a confidential, anonymous and free counselling service.
Free call 1800 238 7233
Risks of using the internet
You should note that there are security risks in transmitting information via the Internet. You should assess these potential risks when deciding whether to use our online services. If you do not wish to transmit information via our website, there are other ways in which you can provide this information to Mounties Group. You can, for example, contact our Member Services personnel on (02) 9822 3574 or visit the club.
Information collected
a) Clickstream
When you look at this web site, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:
- your server address
- our top level domain name (for example .com, .gov, .au, etc)
- the date and time of your visit
- The pages accessed
- Type of browser used
The application form (approved under the Registered Clubs Act 1976) provided on our website is for download purpose only.
b) Personal
We can only collect personal information i.e. your email address via our website with your consent as you must click on the area provided to submit information to our website.
Access to information collected
a) Clickstream
Mounties will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider’s logs.
b) Personal
The Privacy Act allows individuals to access and alter records containing their personal information.
Use of information collected
We will only record your e-mail address if you send us a message or register via Mounties website. Your email address will only be used for the purpose for which you have provided it and will not be added to a mailing list or used for any other purpose without your consent. When you provide information to us via the Internet, we rely on the accuracy of that information.
Information storage and security
Personal information is stored in transmission logs and archived for a period of 7 years. Application for memberships are hard copied and archived for a period of 7 years. Where appropriate, our website provides a secure environment by using Secure Sockets Layer (SSL). This establishes a session, and encrypts all traffic, between our web server and your browser.
Cookies
No Mounties Group website contains cookies.
Removal from a mailing list
You have the right for your details to be removed from any mailing list.
To inform the Mounties Group that you wish to be removed from our mailing list, contact the Privacy Officer:
Tel: (02) 9822 3508
E-mail: 
Your Privacy
Mounties Group is committed to providing you with the highest levels of customer service. This includes protecting your privacy and keeping you informed of our privacy policy. To view our current privacy policy, please follow the link.
Privacy policy
Registered under the Registered Clubs Act 1976, Mounties Group is covered by the provisions of the Privacy Act 1998.
The principal activities of the club are:
- providing a venue for members & guests to engage in social activities
- supporting the community in sporting events
- providing members & their families with access to a range of services
- providing affordable meals
- providing a safe & friendly environment in which locals can meet
The club is located at 101 Meadows Road, Mt Pritchard and enquiries can be made on the premises, by calling 9822 3555, faxing 9610 6832 or by email at 
The club collects personal information from members including name, address, occupation, date of birth, contact details and gaming machine usage.
The club collects this information in order to:
- process membership applications
- meet statutory requirements under the Registered Clubs Act and other relevant legislation
- contact members about events & activities provided by the club
- analyse machine gaming usage
More detailed information is collected when the club is providing a service in Mounties Fitness Centre & Mounties Minis supervised play area.
Mounties must comply with the Privacy Act 1988 which regulates, among other things, the collection, storage, quality, use and disclosure of personal information.
Your personal information is collected after you lodge a membership application form that has been approved under the Registered Clubs Act.
This personal information may include your full name, date of birth, phone and fax numbers, email address and street and postal addresses.
A recognised form of identification (i.e. passport or driver's licence) would also be required to confirm details provided. Membership of M1 Mounties health club also requires details of health records to ensure personal safety.
When, or before, Mounties collects personal information, the club will take reasonable steps to inform you of:
- the purposes for which the information is collected
- where applicable, any law that requires the particular information to be collected
- the main consequences for the user if all or part of the information is not provided
We will only use your personal information (including email address) for the purpose for which you have provided it (eg: for application of club membership). We will not use it for any other purpose, nor will we disclose it, unless with your consent or in other circumstances where such use or disclosure is permitted under the Privacy Act.
From time to time, we may wish to carry out a voluntary survey for feedback. Before collecting survey results, we will advise you of the purpose of the survey (eg: to gain information for the club to improve services etc).
The club relies on the information provided by members to be accurate and current.
Personal information is stored & archived for a period of seven years. This includes information about non members. The Privacy Act allows individuals to access & alter records containing their personal information. To change your name on the membership base, supporting documentation from a government source is required. Change of addresses can be done by completing a ‘Change of Address’ form, by letter or by use of the Internet.
Mounties requires supporting documentation to process application forms & a unique identification number is recorded on the application form but is not transferred to our database.
Mounties only collects sensitive information (i.e.: health data to provide a service to our members) with the personal approval of our members.
For further information, please contact the Club's Privacy Hotline:
Tel: (02) 9822 3508
E-mail:
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